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Welcome to the GO Shop!


Rack & GO values your privacy as much as we value our own. Under no circumstance will we disclose any information, voluntarily given by you, about you. The information given to us is used for our invoicing, warranty and shipping purposes only. Rack & GO knows that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting RackandGo.com you are accepting the practices described in this Privacy Notice.


In order to keep your entire information safe, Rack & GO does not store any of your credit card information in association to your account. Return customers will notice that credit card information must always be re-entered when placing another order. Credit card information is only stored on an order by order basis and is encrypted to ensure it is kept safe. The entire Rack & GO checkout procedure is done through an encrypted Secure Socket Layer(SSL) to ensure that there is nobody eavesdropping on your private information. Information on Rack & GO's Security Certificate can be obtained through your web browser. We reveal only the last five digits of your credit card number s when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. You can also always visit www.authorize.net to find out more about our gateway security and what our merchant services partners have in place to keep your billing information safe. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.


Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as Recommended For You and storage of items in your Shopping Cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of Rack & GO's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Rack & GO products and services that require you to Sign in. In order for our site to work in its entirety, Rack & GO requires that you enable cookies on your web browser. If you are not comfortable with enabling this feature, please phone our toll free number and have one of our representatives place the order for you locally.

Email Usage

The email address you produce for your account and online ordering is kept for internal use only. Your email address will be kept private and will not be broadcast, sold, or given away to any third party solicitor or outside company. Rack & GO may send you newsletters regarding new products and coupons for upcoming sales, which can be opted out of upon receipt.


Orders placed on this site are stored on a secure server, with your information stored in a secure database. The products that you request information on, or that you, as a customer place an order and receive shipment of is private. We will never give out, or sell, any of your order information.


Rack & GO does not sell products for purchase by children. We sell products for purchase by adults. If you are under 18, you may use RackandGo.com only with the involvement and supervision of a parent or guardian.

Conditions of Use Notice

If you choose to visit RackandGo.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of New York. If you have any concern about privacy at RackandGo.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us

You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through RackandGo.com; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile, communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists or other gift registries; provide employer information when opening a corporate account; participate in Discussion Boards where available or other community features; provide and Rate Reviews; share information with friends; and employ other Personal Notification Services. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of friends and other people; content of reviews and e-mails to us; personal description in Your Profile; and financial information.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information; search term and search result information from some searches conducted through the Web search features on our site; search results and links, including paid listings (such as Sponsored Links).

Information You Can Access

Examples of information you can access easily at RackandGo.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and address book); payment settings (including gift certificate and gift card balances); e-mail notification settings (including Alerts, Available to Order notifications, Delivers, Recommended for You and newsletters); recommendations (including recent product view history, prior order history, and Favorites); shopping lists and gift registries (including Wish Lists); and Your Profile (including your product Reviews, Requests, and Recommendations, personal profile, people and products you tagged as interesting and friends).